Rick’s Wine Tours – Yarra Valley Public Tour Terms and Conditions
Cancellation
1 – If you cancel within 24 hours of your wine tour – no refund
2 – If you cancel 48 hours or more of your wine tour – 50% refund
3 – Cancellations must be received in writing via email – bookings@rickswinetours.com
Tour code of conduct
Persons causing a nuisance will be removed from the tour. Rick’s Wine Tours will not be responsible for any expense to the passenger if this occurs. Uncontrollable or disruptive drunken behaviour will not be tolerated. Any person who becomes intoxicated will be removed from the tour. Rick’s Wine Tours will not be responsible for any expense to the passenger if this occurs. Wineries reserve the right to refuse service & entry. Disruptive persons will not be allowed on the vehicle. No alcohol is allowed on our vehicles. No BYO food or drink is allowed in the wineries or other tour venues. Wineries do not have BYO license therefore you may not bring your own alcohol for consumption. Individuals are responsible for any damage inflicted on our vehicles or at wineries.
Rick’s Wine Tours will not be liable for any damage to any private or public property caused by any passengers.
Rick’s Wine Tours reminds its passengers that responsible service of alcohol laws apply at all times and any passenger who becomes intoxicated, disruptive, offensive, violent or quarrelsome will be removed immediately from the tour.
Use of visual media
Unless otherwise stated in writing, all passengers agree to the use and marketing of all video and still images captured by Rick’s Wine Tours and its drivers / hosts whilst on tour.
These videos and still images may be used on social media platforms, online video platforms as well as any other promotional material developed by the business including banners, flyers, or other marketing material that the business develops for its advertising and promotional strategies.
Covid- 19 restrictions
Rick’s Wine Tours is a COVID Safe operator. We follow all government imposed covid regulations.
We are now adhering to the following restrictions / government advice:
- All attendee must be fully vaccinated against COVID-19
- All attendees must wear a mask on the bus and when entering a venue
- If you have experienced any COVID symptoms you will not be allowed on the tour
- If you have tested positive to COVID you will be required to provide evidence of a negative COVID test.
Liability Waiver
To The Extent Permitted By Law:
The company, its related entities, employees and agents shall not be liable for any claims, losses, damages, injuries, costs and expenses suffered, sustained or incurred (including, but not limited to, indirect or consequential) as a result of, or arising out of, or in any way connected with any tour performed by Rick’s Wine Tours. The passenger releases the company for any claim whatsoever and howsoever incurred, including, but not limited to, a claim for death, bodily injury, damage or loss of property during embarkation and/or disembarkation to or from the buses or vehicles and/or at all times whilst on board any buses or vehicles, unless caused by wilful misconduct or reckless disregard of the company.
In the event of breach of any of these terms by the company, or a failure in whole or in part to provide any service that the company contracted to provide (either expressly or by implication), the remedy for any such breach of any term shall be limited only to the contractual value of the performance of service or obligation that was not performed by the company, or alternatively part value of the service where there was partial performance of the service or obligation by the company. Any liability shall be assessed by the company’s own value of the service and/or obligation or part thereof that is the subject of any claim.
